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Verified mid-market

Zoho Desk

Industry-first context-aware help desk

Zoho Desk is a cloud-based help desk with AI assistant Zia, multi-channel support, and deep integration with the Zoho ecosystem.

Integrations 300+

AI Intelligence

Updated Apr 2026

Key Features

  • Multi-channel ticketing
  • Zia AI
  • Self-service portal
  • SLA management
  • Community forums
  • Blueprint workflows

Pricing

Starting from $0 free tier
15-day free trial
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Compliance

SOC2GDPRISO 27001

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