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Verified mid-market

Freshdesk

Effortless customer service software

Freshdesk by Freshworks is a cloud-based helpdesk that streamlines customer conversations across email, phone, chat, and social media into one platform.

Integrations 650+

AI Intelligence

Updated Apr 2026

Key Features

  • Ticketing
  • Team collaboration
  • Automations
  • SLA management
  • Knowledge base
  • Freddy AI

Pricing

Starting from $0 free tier
21-day free trial
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Compliance

SOC2GDPRISO 27001

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